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  • Why Should My Nonprofit Engage in Partnerships and Collaborations?

    Why Should My Nonprofit Engage in Partnerships and Collaborations?

    Nonprofits engaging in strategic partnerships and formal alliances with other organizations should do so within the context of a board-approved policy outlining the goals and parameters of such partnerships. Depending on the type of strategic partnership, nonprofits should ensure that proper due diligence has been followed and that agreements, memoranda of understanding, or similar documentation have been thoughtfully reviewed and considered.

    As the number of nonprofit organizations in the United States continues to grow, many nonprofit organizations are increasingly engaging in strategic partnerships to help provide higher-quality programs and services, leverage funding, broaden or strengthen impact, and improve administrative efficiency.

    The purposes and types of these types of partnerships can vary widely. A workforce development organization might partner with a business to identify opportunities for graduates of its training program. A nonprofit that provides after school enrichment programming might partner with a school to broaden its reach. Two small nonprofit organizations with similar clientele might merge the administrative and advocacy functions of their respective organizations to save costs. And, two sports and recreation organizations may undertake a full scale merger of their organizations and operations to eliminate redundancies and maximize programmatic strength.

    Whatever the reason for a strategic partnership, nonprofit organizations should understand how to identify potential partners and complete due diligence, determine what type of partnership is most appropriate, and create a memorandum of understanding (MOU) or other written agreement outlining the important aspects of the collaborative effort.

    Looking for more information on identifying partners, completing due diligence, and creating MOUs? For access to our Strategic Partnerships Educational Resource Packet and other resources, join the Standards for Excellence Institute. Located in Maryland? Join Maryland Nonprofits for these resources and more!

    From the Standards for Excellence®: An Ethics and Accountability Code for the Nonprofit Sector. The Standards for Excellence code, developed by the Standards for Excellence Institute, includes specific benchmarks and measures that provide a structured approach to building capacity, accountability, and sustainability in your nonprofit organization. The code identifies 6 major areas of nonprofit governance and management: Mission, Strategy, and Evaluation; Leadership: Board, Staff, and Volunteers; Legal Compliance and Ethics; Finance and Operations; Resource Development and Fundraising; and Public Awareness, Engagement and Advocacy.

    The Standards for Excellence® Institute, a program of Maryland Nonprofits, provides the best possible resources to nonprofits nationwide, helping build their capacity to effectively and efficiently meet the needs of their communities. Members of the Standards for Excellence Institute gain access to an online community with an expansive library of resources and customizable templates. The Institute also offers nonprofit accreditation and recognition, a national network of consultants licensed to provide training on the Code, and professional volunteer opportunities.

  • Should I Hire an External Consultant for Nonprofit Program Evaluation?

    Should I Hire an External Consultant for Nonprofit Program Evaluation?

    A nonprofit should engage in organizational evaluation to ensure that all financial resources and human capital are being used toward fulfilling its mission. Defined, cost-effective procedures must be used for evaluating, both qualitatively and quantitatively, programs and projects in relation to mission. These procedures should address programmatic efficiency and effectiveness, outcomes for program participants, and the relationship of these outcomes to the cost of achieving them.

    Evaluations should include input from program participants and should monitor the satisfaction of participants. They should be candid and should be used by leadership to strengthen the organization’s effectiveness, and, when necessary, be used to make programmatic changes.

    As the Standards for Excellence: An Ethics and Accountability Code for the Nonprofit Sector states, “a nonprofit should engage in organizational evaluation to ensure that all financial resources and human capital are being used toward fulfilling its mission.” Nonprofit leaders should carefully consider how much effort is expended on the organization’s various program areas.

    If you do not have the internal capacity (time or expertise) to evaluate your programs, you may want to consider outsourcing your program evaluation.

    Some questions you might want to ask yourself if you’re considering hiring an external consultant are:

    1.    What are the reasons you are unable to internally evaluate your programs and can those reasons be fixed with external help?

    2.    Does one of your current staff, volunteers or board members have some expertise or knowledge in this area and could help you select the right consultant and scope out the job?

    3.    Are you ready to evaluate all our programs and the data you collect (not just those that require a grant report?)

    4.    Do you have the time to manage an external consultant, provide timely information and feedback, and get the most for your money?

    5.    Are you willing and able to implement any changes recommended by the consultant? 

    6.    Will you use the consultant to put in place a framework and procedures that you will implement, or will you need the consultant to implement the evaluation and provide reports? This will determine what type of consultant you need and how much it will cost you. 

    If you’ve answered the questions above and you’re ready to hire, please check out the online directory of Standards for Excellence Licensed Consultants.

    Our Program Evaluation educational resource packet explains why program evaluation is important, where evaluation fits in to the program cycle, and various approaches to evaluation. A list of resources at the end leads you to more in-depth information for designing and completing your own evaluations and/or for working with professional evaluators. For access to our Program Evaluation Educational Resource Packet and other resources, join the Standards for Excellence Institute. Located in Maryland? Join Maryland Nonprofits for these resources and more!

    From the Standards for Excellence®: An Ethics and Accountability Code for the Nonprofit Sector. The Standards for Excellence code, developed by the Standards for Excellence Institute, includes specific benchmarks and measures that provide a structured approach to building capacity, accountability, and sustainability in your nonprofit organization. The code identifies 6 major areas of nonprofit governance and management: Mission, Strategy, and Evaluation; Leadership: Board, Staff, and Volunteers; Legal Compliance and Ethics; Finance and Operations; Resource Development and Fundraising; and Public Awareness, Engagement and Advocacy.

    The Standards for Excellence® Institute, a program of Maryland Nonprofits, provides the best possible resources to nonprofits nationwide, helping build their capacity to effectively and efficiently meet the needs of their communities. Members of the Standards for Excellence Institute gain access to an online community with an expansive library of resources and customizable templates. The Institute also offers nonprofit accreditation and recognition, a national network of consultants licensed to provide training on the Code, and professional volunteer opportunities.

  • What Is a Logic Model and Why Do I Need It to Evaluate My Nonprofit’s Programs?

    What Is a Logic Model and Why Do I Need It to Evaluate My Nonprofit’s Programs?

    A nonprofit should engage in organizational evaluation to ensure that all financial resources and human capital are being used toward fulfilling its mission. Defined, cost-effective procedures must be used for evaluating, both qualitatively and quantitatively, programs and projects in relation to mission. These procedures should address programmatic efficiency and effectiveness, outcomes for program participants, and the relationship of these outcomes to the cost of achieving them.

    Evaluations should include input from program participants and should monitor the satisfaction of participants. They should be candid and should be used by leadership to strengthen the organization’s effectiveness, and, when necessary, be used to make programmatic changes.

    As the Standards for Excellence: An Ethics and Accountability Code for the Nonprofit Sector states, “a nonprofit should engage in organizational evaluation to ensure that all financial resources and human capital are being used toward fulfilling its mission.” Nonprofit leaders should carefully consider how much effort is expended on the organization’s various program areas.

    Sometimes, when you get lost in a sea of words and numbers, you find that a picture tells a better story. A logic model is a diagram that helps clarify the links between the components of your program design. When you plan a program, you make assumptions about why doing an activity will result in a benefit. Sometimes those assumptions are based on documented evidence from similar programs; sometimes they are based on new theories; sometimes, you are not aware that you are making assumptions.

    When you try to make a change, you have a theory in mind about why certain inputs, activities, and outputs will result in certain outcomes. The logic model helps you to make this theory visible to yourself and to others. Whether you format it as a vertical or horizontal flow chart or another configuration, a logic model quickly communicates the reasoning behind your program. Each component should logically lead to, or influence, the next: “If we program X, then outcome Y will occur.”

    A nonprofit logic model might have these components:

    Logic Model

    Our Program Evaluation educational resource packet explains why program evaluation is important, where evaluation fits in to the program cycle, and various approaches to evaluation. A list of resources at the end leads you to more in-depth information for designing and completing your own evaluations and/or for working with professional evaluators. For access to our Program Evaluation Educational Resource Packet and other resources, join the Standards for Excellence Institute. Located in Maryland? Join Maryland Nonprofits for these resources and more!

    From the Standards for Excellence®: An Ethics and Accountability Code for the Nonprofit Sector. The Standards for Excellence code, developed by the Standards for Excellence Institute, includes specific benchmarks and measures that provide a structured approach to building capacity, accountability, and sustainability in your nonprofit organization. The code identifies 6 major areas of nonprofit governance and management: Mission, Strategy, and Evaluation; Leadership: Board, Staff, and Volunteers; Legal Compliance and Ethics; Finance and Operations; Resource Development and Fundraising; and Public Awareness, Engagement and Advocacy.

    The Standards for Excellence® Institute, a program of Maryland Nonprofits, provides the best possible resources to nonprofits nationwide, helping build their capacity to effectively and efficiently meet the needs of their communities. Members of the Standards for Excellence Institute gain access to an online community with an expansive library of resources and customizable templates. The Institute also offers nonprofit accreditation and recognition, a national network of consultants licensed to provide training on the Code, and professional volunteer opportunities.

  • What Are the Steps of a Nonprofit Strategic Planning Process?

    What Are the Steps of a Nonprofit Strategic Planning Process?

    Nonprofits should engage in ongoing long and short-term strategic planning activities as necessary to determine the mission of the organization, to define specific goals and objectives related to the mission, and to evaluate the success of the organization’s programs toward achieving the mission.

    A nonprofit should periodically revisit its mission (i.e., at a minimum every 5 years) to determine whether the need for its programs or services continues to exist. In light of societal changes and critical strategic issues, the organization should evaluate whether its programs should be modified, expanded, or discontinued to meet the mission.

    The Standards for Excellence code does not specify a particular system of planning, however it asserts that each nonprofit’s board of directors should engage in ongoing planning activities. The board is legally responsible for setting direction, assuring the organization has needed resources, and overseeing operations of the nonprofit organization it governs. 

    However, below is an outline of the steps generally used in a Strategic Planning process.

    Steps to Engage in a Nonprofit Strategic Planning Process

    1.    Conduct a SWOT Analysis (Strengths, Weaknesses, Opportunities, Threats) , Environmental Scan, or SOAR Analysis (Strengths, Opportunities, Aspirations, Results)

    2.    Develop or revise the mission statement

    3.    Create a plan that includes:

    • Short-term, mid-range, and long-term strategies
    • Goals and objectives
    • Timelines
    • Budgets
    • Responsibilities

    4.    Connect planning efforts with ongoing operations

    5.    Measure progress and evaluate strategies

    For access to a hands-on guide to strategic planning and other resources including our Strategic Plan Outline, Sample Strategic Plan Implementation Planning document, and Sample Strategic Plan Executive Summary, join the Standards for Excellence Institute. Located in Maryland? Join Maryland Nonprofits for these resources and more!

    From the Standards for Excellence®: An Ethics and Accountability Code for the Nonprofit Sector. The Standards for Excellence code, developed by the Standards for Excellence Institute, includes specific benchmarks and measures that provide a structured approach to building capacity, accountability, and sustainability in your nonprofit organization. The code identifies 6 major areas of nonprofit governance and management: Mission, Strategy, and Evaluation; Leadership: Board, Staff, and Volunteers; Legal Compliance and Ethics; Finance and Operations; Resource Development and Fundraising; and Public Awareness, Engagement and Advocacy.

    The Standards for Excellence® Institute, a program of Maryland Nonprofits, provides the best possible resources to nonprofits nationwide, helping build their capacity to effectively and efficiently meet the needs of their communities. Members of the Standards for Excellence Institute gain access to an online community with an expansive library of resources and customizable templates. The Institute also offers nonprofit accreditation and recognition, a national network of consultants licensed to provide training on the Code, and professional volunteer opportunities.

     
  • What Is Nonprofit Program Evaluation?

    What Is Nonprofit Program Evaluation?

    A nonprofit should engage in organizational evaluation to ensure that all financial resources and human capital are being used toward fulfilling its mission.

    Defined, cost-effective procedures must be used for evaluating, both qualitatively and quantitatively, programs and projects in relation to mission. These procedures should address programmatic efficiency and effectiveness, outcomes for program participants, and the relationship of these outcomes to the cost of achieving them.

    Evaluations should include input from program participants and should monitor the satisfaction of participants. They should be candid and should be used by leadership to strengthen the organization’s effectiveness, and, when necessary, be used to make programmatic changes.

    The Centers for Disease Control and Prevention (CDC) define program evaluation as “the systematic collection of information about the activities, characteristics, and outcomes of programs to make judgments about the program, improve program effectiveness, and/or inform decisions about future program development.”

    Program evaluation provides answers the critical questions that your board, staff, volunteers, funders, and supporters have about your organization and its work.

    These questions include:

    • How are your programs helping to fulfill your mission?
    • How well are your programs meeting the needs of your constituents and the community?
    • What impact are you having?
    • Are you making a difference?
    • Where are you succeeding?
    • What else needs to be done?

    In addition to gaining and sustaining external support for your organization, program evaluation also provides the data, analysis, and strategies for your leadership, managers, teams, and staff to use in real time to improve, refine, expand, reduce, or create the programs and services you offer. It lets your board and staff know whether goals are being met and how to improve to do even better.

    Program evaluation, when done well, can guide decision making about your budgeting, staffing, fundraising, and strategic planning. Concrete, factual data offer evidence and advance the case for making programmatic changes. For example, evaluation data may show the trends of growth or decline in participation in a program; it may demonstrate unmet needs among your stakeholders; or it may reveal that a program is too costly and has low impact on your constituents.

    The great challenge regarding program evaluation is that many nonprofits do not have a strong grasp on how to effectively evaluation their programs. Neither have they allocated staff or financial resources to do so. Some program evaluation methods can be complex and they can be intimating, but not all program evaluations need be either complex or intimating. The Standards for Excellence® code does not require a specific type of program evaluation nor its level of detail nor complexity. What is important for the Standards for Excellence code is that some comprehensive form of program evaluation is incorporated as part of an organization’s regular activities for each of the organization’s programs.

    Program evaluation needs to be an integral component of the organization’s planning systems – both strategic/long-term and operational/short-term – as well clearly aligned with the budget process, categories, and reporting.

    Our Program Evaluation educational resource packet explains why program evaluation is important, where evaluation fits in to the program cycle, and various approaches to evaluation. A list of resources at the end leads you to more in-depth information for designing and completing your own evaluations and/or for working with professional evaluators. For access to our Program Evaluation Educational Resource Packet and other resources, join the Standards for Excellence Institute. Located in Maryland? Join Maryland Nonprofits for these resources and more!

    From the Standards for Excellence®: An Ethics and Accountability Code for the Nonprofit Sector. The Standards for Excellence code, developed by the Standards for Excellence Institute, includes specific benchmarks and measures that provide a structured approach to building capacity, accountability, and sustainability in your nonprofit organization. The code identifies 6 major areas of nonprofit governance and management: Mission, Strategy, and Evaluation; Leadership: Board, Staff, and Volunteers; Legal Compliance and Ethics; Finance and Operations; Resource Development and Fundraising; and Public Awareness, Engagement and Advocacy.

    The Standards for Excellence® Institute, a program of Maryland Nonprofits, provides the best possible resources to nonprofits nationwide, helping build their capacity to effectively and efficiently meet the needs of their communities. Members of the Standards for Excellence Institute gain access to an online community with an expansive library of resources and customizable templates. The Institute also offers nonprofit accreditation and recognition, a national network of consultants licensed to provide training on the Code, and professional volunteer opportunities.

  • What Should Be Covered in a Nonprofit Strategic Plan?

    What Should Be Covered in a Nonprofit Strategic Plan?

    Nonprofits should engage in ongoing long and short-term strategic planning activities as necessary to determine the mission of the organization, to define specific goals and objectives related to the mission, and to evaluate the success of the organization’s programs toward achieving the mission.

    A nonprofit should periodically revisit its mission (i.e., at a minimum every 5 years) to determine whether the need for its programs or services continues to exist. In light of societal changes and critical strategic issues, the organization should evaluate whether its programs should be modified, expanded, or discontinued to meet the mission.

    A nonprofit’s strategic plan document typically contains the following information:

    1.    Mission

    2.    Vision

    3.    Values

    4.    Goals

    5.    Objectives

    6.    Outcomes

    7.    Implementation

    8.    Evaluation Plans

    For access to other resources including our Strategic Plan Outline, Sample Strategic Plan Implementation Planning document, and Sample Strategic Plan Executive Summary, join the Standards for Excellence Institute. Located in Maryland? Join Maryland Nonprofits for these resources and more!

    From the Standards for Excellence®: An Ethics and Accountability Code for the Nonprofit Sector. The Standards for Excellence code, developed by the Standards for Excellence Institute, includes specific benchmarks and measures that provide a structured approach to building capacity, accountability, and sustainability in your nonprofit organization. The code identifies 6 major areas of nonprofit governance and management: Mission, Strategy, and Evaluation; Leadership: Board, Staff, and Volunteers; Legal Compliance and Ethics; Finance and Operations; Resource Development and Fundraising; and Public Awareness, Engagement and Advocacy.

    The Standards for Excellence® Institute, a program of Maryland Nonprofits, provides the best possible resources to nonprofits nationwide, helping build their capacity to effectively and efficiently meet the needs of their communities. Members of the Standards for Excellence Institute gain access to an online community with an expansive library of resources and customizable templates. The Institute also offers nonprofit accreditation and recognition, a national network of consultants licensed to provide training on the Code, and professional volunteer opportunities.

  • How Do I Create or Revise a Nonprofit Mission Statement?

    How Do I Create or Revise a Nonprofit Mission Statement?

    Nonprofits are founded for the public good and operate to accomplish a stated purpose through specific program activities. A nonprofit should have a well-defined mission, and its programs should effectively and efficiently work toward achieving that mission. Nonprofits have an obligation to ensure program effectiveness and to devote the resources of the organization to achieving its stated purpose.

    The mission of an nonprofit organization is a statement of the purpose of the organization – why the organization exists. Mission statements include what an organization does and for whom. Mission statements may also include why or how an organization does its work.

    For example, a mission that includes what and for whom is:
    “The mission of Our Town’s Youth Center is to provide high quality after-school activities for the children of Our Town.”
    A mission that includes why is:
    “…to provide high quality after-school activities for the children of Our Town to promote positive youth development and prevent juvenile delinquency.”
    A mission that includes how is:
    “…to provide high quality after-school activities for the children of Our Town by establishing community-based recreational programs.”

    The mission statement should make clear to all within the organization and external stakeholders what an organization does. At the same time, the mission also provides discipline regarding what an organization does not do. This latter aspect of a mission may be even more important during a recession. If an organization has experienced “mission creep,” with new programs or services added that are only ancillary to its primary purpose, revisiting the mission can be a significant first step in refocusing the efforts and resources of the organization.

    At the start of any major planning effort, such as strategic planning or recession planning, revisiting the mission is critical to ensure the board and staff are all “on the same page” regarding the central purpose of the organization, and all plans stem from that central purpose.

    Organizations should revisit their mission every 3-5 years to ensure it is still relevant, given changes in the external environment or changes within the organization. Times of dramatic change, such as a recession, may require an organization to accelerate that timeline for review.

    For full access to our Mission, Vision, Values Toolkit join the Standards for Excellence Institute. Located in Maryland? Join Maryland Nonprofits for the Toolkit and more!

    From the Standards for Excellence®: An Ethics and Accountability Code for the Nonprofit Sector. The Standards for Excellence code, developed by the Standards for Excellence Institute, includes specific benchmarks and measures that provide a structured approach to building capacity, accountability, and sustainability in your nonprofit organization. The code identifies 6 major areas of nonprofit governance and management: Mission, Strategy, and Evaluation; Leadership: Board, Staff, and Volunteers; Legal Compliance and Ethics; Finance and Operations; Resource Development and Fundraising; and Public Awareness, Engagement and Advocacy.

    The Standards for Excellence® Institute, a program of Maryland Nonprofits, provides the best possible resources to nonprofits nationwide, helping build their capacity to effectively and efficiently meet the needs of their communities. Members of the Standards for Excellence Institute gain access to an online community with an expansive library of resources and customizable templates. The Institute also offers nonprofit accreditation and recognition, a national network of consultants licensed to provide training on the Code, and professional volunteer opportunities.

  • What Financial Information Should My Nonprofit Provide to the Board?

    Board members are responsible for understanding the financial condition of their organization in order to fulfill their fiduciary obligations. The IRS Life Cycle states that “Directors are stewards of a charity’s financial and other resources. The IRS encourages the board … to ensure … funds are appropriately accounted for by regularly receiving and reviewing up-to-date financial statements and any auditor’s letters or finance and audit committee reports.”

    Documents the board should receive include:

    • Financial statements – These should be reviewed at least quarterly, and sometimes monthly depending on the size and complexity of the organization and when the board meets. These statements should include budget-to-actual for the organization’s income and expenses. If the organization has a finance committee, that committee might review the financial statements once a month, with the board reviewing them quarterly.
    • Year-end audited financial statements – These would include: a statement of financial position or balance sheet; a statement of activities (also called a statement of revenue and expenses); a statement of changes in net assets; and a statement of cash flows
    • IRS Form 990 – This is a very important document and one that the IRS carefully peruses to ensure an organization is conducting itself as required of a designated 501(c)(3) organization. The public and funders have access to an organization’s Form 990, so its importance as a communication tool can’t be understated. The board should review the organization’s 990 or have a committee review it before it is filed.

    Want access to resources on budgeting, financial policies, personnel policies, and risk management? Join the Standards for Excellence Institute. Located in Maryland? Join Maryland Nonprofits for these resources and more!

    From the Standards for Excellence®: An Ethics and Accountability Code for the Nonprofit Sector. The Standards for Excellence code, developed by the Standards for Excellence Institute, includes specific benchmarks and measures that provide a structured approach to building capacity, accountability, and sustainability in your nonprofit organization. The code identifies 6 major areas of nonprofit governance and management: Mission, Strategy, and Evaluation; Leadership: Board, Staff, and Volunteers; Legal Compliance and Ethics; Finance and Operations; Resource Development and Fundraising; and Public Awareness, Engagement and Advocacy.

    The Standards for Excellence® Institute, a program of Maryland Nonprofits, provides the best possible resources to nonprofits nationwide, helping build their capacity to effectively and efficiently meet the needs of their communities. Members of the Standards for Excellence Institute gain access to an online community with an expansive library of resources and customizable templates. The Institute also offers nonprofit accreditation and recognition, a national network of consultants licensed to provide training on the Code, and professional volunteer opportunities.

  • Are Tickets to My Nonprofit’s Fundraiser Tax-Deductible?

    Are Tickets to My Nonprofit’s Fundraiser Tax-Deductible?

    Even if everything for your fundraising event was donated, those who purchase tickets and attend your event MAY NOT take a tax deduction for the full cost of their tickets to your fundraiser. The cost to your organization for this event (or any event) does not impact the deductibility for those who buy tickets to your event. Thus, even if every single expense for your event is covered by another individual or company, those who attend still consume something of value.

    The important thing to remember is that your organization must calculate the fair market value of the goods and services the attendee receives in exchange for their ticket purchase. Only the amount of the purchase price that exceeds the fair market value of what the ticket purchasers receive is deductible as a charitable contribution. If the ticket purchaser pays an amount of money that exceeds the fair market value of what is received, then this excess is what can qualify as a tax deductible charitable contribution. If the amount of money paid or a ticket is equal to or less than the fair market value of what is received by attending the event, then NONE of the ticket price can be considered a tax-deductible donation.  

    Want access to resources on fundraising and disclosure requirements? Join the Standards for Excellence Institute. Located in Maryland? Join Maryland Nonprofits for these resources and more!

    From the Standards for Excellence®: An Ethics and Accountability Code for the Nonprofit Sector. The Standards for Excellence code, developed by the Standards for Excellence Institute, includes specific benchmarks and measures that provide a structured approach to building capacity, accountability, and sustainability in your nonprofit organization. The code identifies 6 major areas of nonprofit governance and management: Mission, Strategy, and Evaluation; Leadership: Board, Staff, and Volunteers; Legal Compliance and Ethics; Finance and Operations; Resource Development and Fundraising; and Public Awareness, Engagement and Advocacy.

    The Standards for Excellence® Institute, a program of Maryland Nonprofits, provides the best possible resources to nonprofits nationwide, helping build their capacity to effectively and efficiently meet the needs of their communities. Members of the Standards for Excellence Institute gain access to an online community with an expansive library of resources and customizable templates. The Institute also offers nonprofit accreditation and recognition, a national network of consultants licensed to provide training on the Code, and professional volunteer opportunities

  • What Kind of Insurance Do I Need for My Nonprofit?

    What Kind of Insurance Do I Need for My Nonprofit?

    Most nonprofits need General Liability insurance and Directors and Officers (D&O) insurance. If the organization has employees, workers compensation insurance, as well as other insurance offered to employees as benefits such as health, dental, and life insurance may be needed.

    More information on types of insurance relevant to nonprofits can be found below.

    Want access to resources on budgeting, financial policies, personnel policies, and risk management? Join the Standards for Excellence Institute. Located in Maryland? Join Maryland Nonprofits for these resources and more!

    1.    General Liability Insurance

    Nonprofits typically need this insurance. The amount of insurance of this nature depends on many factors; e.g., what kind of programs you have, whether you have volunteers, whether your clients visit you at your site, etc.

    General liability insurance covers claims alleging bodily injury or property damage caused by an accident. This policy has three parts: Coverage A, Coverage B, and Coverage C

    Here are some of the types of claims under Coverage A

    • Injuries arising from the insured’s premises
    • Injuries to clients under the insured’s supervision
    • Injuries to volunteers while working for the insured
    • Injuries to guests at special events
    • Injury caused by products the insured sells or manufactures
    • Fire damage to the insured’s landlord’s building
    • Damage to property not owned by the insured or in its possession

    Coverage B (personal injury and advertising injury liability) responds to claims alleging libel, slander, false arrest, malicious prosecution, wrongful eviction, wrongful entry, violation of privacy, infringement of copyright and unauthorized use of an idea in advertising.

    Coverage C (medical payments) provides accident coverage at the nonprofits premises or at activities the organization conducts off the premises.

    2.    Directors and Officers Liability Insurance (“D&O Insurance”)

    Directors and Officers insurance provides coverage for the members of the Board of Directors, the officers of the organization, and the organization itself for claims made against the organization. Usually, a D&O policy covers Errors and Omissions, false arrest and detention, libel, slander, defamation, invasion of privacy, copyright and trademark infringement, plagiarism or misappropriation of ideas, and defense costs. The most common claim made against nonprofit entities involves employment-related matters. While most D&O policies cover employment-related claims, it is critical to ensure that your policy provides this type of coverage. D&O liability insurance is payable to the directors and officers of a corporation to cover damages or defense costs in the event they are sued for wrongful acts, which include those listed above, while they are with the insured organization.

    D&O insurance is written on a “claims made” basis, which means that coverage is provided only for a claim made against an insured during the term of the insurance policy. Generally, D&O insurance does not cover claims handled by other types of insurance, such as personal injuries, which are usually covered under a comprehensive general liability policy, or dishonest, illegal acts. When examining the coverage provided under a D&O policy, pay careful attention to what is included under the term “loss”, the definitions of the words “claim”, “insured person”, and “wrongful act.” Ask your insurer if legal defense expenses can be advanced; and whether the policy provides coverage for expenses related to investigations, for actions involving an insured versus an insured, and coverage of the entity itself. If you are sued and don’t have D&O insurance, you will be forced to incur expenses defending your organization and its directors, employees, and volunteers. One of the principal reasons for buying D & O coverage is that it will pay for the costs of legal defense.

    A director should expect the corporation to provide D & O insurance protecting him or her from liability. Where such insurance is not provided, a potential director should examine the risks of serving without it. No director should serve without insurance if insurance would be available to the corporation at a reasonable cost.

    3.    Health Insurance

    Even nonprofits with one employee are eligible for a good health plan. Nonprofits with fewer than 50 employees* are subject to Maryland’s Small Group Market Reform. This means that any health insurance they purchase will be at rates set by the State Insurance Commission. (*In 2016, the ACA modifies the definition of small group to 100 employees.)

    The provisions of the Small Group Market Reform require that one rate be calculated for each individual organization. These rates may vary significantly from organization to organization due to the average age of the employees covered and the mix of dependent coverage. The benefits received depend on the plan chosen by the organization.

    Part-time staff working as few as 17.5 hours a week are also eligible for coverage. However, there must be at least one person covered by the plan who is full time. Independent contractors or consultants are not eligible for coverage.

    Under the provisions of the Affordable Care Act, the Maryland Health Connection has a Small Business Health Options Program (SHOP) dedicated portal for small businesses and their employees. The SHOP provides employers innovative plan options that are easy to administer; access to tax credits to cover employee premiums; and the employee choice model. Small employers can continue to work with their brokers in the SHOP.

    4.    COBRA and Continuing Coverage for Health Insurance

    “Congress passed the landmark Consolidated Omnibus Budget Reconciliation Act (COBRA) health benefit provisions in 1986. The law amends the Employee Retirement Income Security Act, the Internal Revenue Code and the Public Health Service Act to provide continuation of group health coverage that otherwise might be terminated when an employee is terminated.

    “COBRA contains provisions giving certain former employees, retirees, spouses, former spouses, and dependent children the right to temporary continuation of health coverage at group rates. This coverage, however, is only available when coverage is lost due to certain specific events. Group health coverage for COBRA participants is usually more expensive than health coverage for active employees, since usually the employer pays a part of the premium for active employees while COBRA participants generally pay the entire premium themselves. It is ordinarily less expensive, though, than individual health coverage.”

    5.    Fidelity Bond

    A nonprofit organization’s first line of defense against employee theft and fraud should be a good system of internal controls. But no system is perfect, and a fidelity bond, or “employee dishonesty” insurance, can be a relatively inexpensive safety net.

    Fidelity bonds indemnify the employer against any loss of money or other property that is sustained through any fraudulent or dishonest acts committed by any of its employees, whether they were acting alone or in collusion with others, up to the amount of coverage stated in the bond.

    6.    Property Insurance

    Property insurance policies fall into two categories: those covering direct damage to property and those covering loss of income from direct damage to property. Assets covered include real estate; valuable papers, securities, money; computer equipment; machinery; personal property of others; fine arts; and buildings under construction or renovation. If these assets are important to your organization, you will want to protect their loss or damage with an insurance policy.

    Usually, a property policy covers every type of cause (e.g.; fire, lightning, wind, water), except those specifically excluded in the policy, such as nuclear war, floods or earthquakes. Always read a policy carefully to ensure that the losses you want to be covered are not excluded by the policy language.

    7.    Fiduciary Insurance

    Information on fiduciary insurance is provided here to distinguish it from other types of insurance, but it is not required by most nonprofits. A fiduciary liability policy protects the personal assets of a benefits plan administrator due to allegations of breach of fiduciary duties. Just as businesses need to control property exposures, workplace injuries and other risks inherent to business in general, there is also need to “manage” one’s employee benefit programs. The unprepared employer may find itself being sued for providing incorrect or misleading information about a benefits program to an unhappy employee. A fiduciary liability policy will provide insurance coverage and pay for a legal defense when sued for this type of claim.

    From the Standards for Excellence®: An Ethics and Accountability Code for the Nonprofit Sector. The Standards for Excellence code, developed by the Standards for Excellence Institute, includes specific benchmarks and measures that provide a structured approach to building capacity, accountability, and sustainability in your nonprofit organization. The code identifies 6 major areas of nonprofit governance and management: Mission, Strategy, and Evaluation; Leadership: Board, Staff, and Volunteers; Legal Compliance and Ethics; Finance and Operations; Resource Development and Fundraising; and Public Awareness, Engagement and Advocacy.

    The Standards for Excellence® Institute, a program of Maryland Nonprofits, provides the best possible resources to nonprofits nationwide, helping build their capacity to effectively and efficiently meet the needs of their communities. Members of the Standards for Excellence Institute gain access to an online community with an expansive library of resources and customizable templates. The Institute also offers nonprofit accreditation and recognition, a national network of consultants licensed to provide training on the Code, and professional volunteer opportunities.